Privacy Policy
Spicetein Privacy Policy
Last Updated: [May 3, 2026]
Your privacy matters to us. This policy explains how we handle your personal information when you shop with us.
1. WHAT WE COLLECT
- Your details: Name, email, phone, and shipping/billing address
- Order info: Purchase history and transaction records
- Payment data: Processed securely by Shopify, Stripe, and/or PayPal — we never store your full payment details
- Device & browsing data: IP address, browser type, pages visited, and cookies
2. HOW WE USE IT
We use your information to process and ship orders, send order updates, prevent fraud, improve our website, and send marketing messages only when you've opted in.
3. WHO WE SHARE IT WITH
We never sell your data. We share it only with:
- Shopify — our store platform
- Payment processors — ShopApp, Stripe and/or PayPal, etc.
- Shipping carriers — USPS, UPS, FedEx, etc.
- Analytics & advertising — Google Analytics, Meta Pixel, TikTok Pixel, Google Ads, etc.
All third parties are required to use your data only to provide services to us.
4. MARKETING
We only contact you for marketing if you've opted in. To unsubscribe, click "Unsubscribe" in any email, reply STOP to any text, or email us at support@spicetein.com. Order-related messages are not affected.
5. COOKIES & TRACKING
We use cookies for site functionality, analytics (Google Analytics), and personalized advertising (Meta, TikTok, Google). To opt out of personalized ads, visit:
6. YOUR RIGHTS
You may request access to, correction of, or deletion of your personal data at any time. California residents have additional rights under CCPA/CPRA, including the right to opt out of data sharing. Residents of other states with privacy laws may also exercise applicable rights. To submit any request, email support@spicetein.com with the subject line "Privacy Request." We respond within 30 days.
7. DATA SECURITY
We protect your data using SSL encryption, Shopify's PCI-compliant checkout, and restricted internal access. No system is 100% secure — if you suspect a breach, contact us immediately.
8. DATA RETENTION
We keep your data only as long as needed for order fulfillment, legal compliance, and dispute resolution. Data no longer needed is deleted or anonymized.
9. CHILDREN
We do not knowingly collect information from children under 13. Contact us if you believe a child has submitted data and we will delete it promptly.
10. ACCESSIBILITY
This policy is written in plain language and is screen reader compatible. We aim to meet WCAG 2.1 Level AA standards. If you need this in another format, email support@spicetein.com.
11. POLICY UPDATES
We may update this policy at any time. The "Last Updated" date will reflect any changes. Continued use of our site means you accept the updated terms.